Whale Trail Trading
  • Home
  • Buy Now
    • Free Trial
    • Lifetime Licenses
    • Monthly Subscriptions
  • Education
    • Indicator Guide
    • Learn
    • Examples
    • Video
  • Blog
  • Platform
    • NinjaTrader
    • Kinetick
  • Outreach
    • Events
  • Support
    • F.A.Q.
    • Terms & Conditions

Frequently Asked Questions

Picture

Installation
Which NinjaTrader version do you support?

At this time, only the NinjaTrader 8 trading platform is supported. This includes both the 32-bit and 64-bit versions of NinjaTrader 8.

How Do I Install NinjaTrader?

NinjaTrader has a very helpful installation guide for installing NinjaTrader 8. If you have any problems at all with installing NinjaTrader 8, feel free to contact [email protected].

How Do I Install the Whale Trail Indicator?

After your Free Trial registration or purchased version of the Whale Trail Indicator, you will receive the Whale Trail Indicator Official Guide containing very detailed instructions on downloading and installing the indicator. If you have any problems at all with installing or operating the Whale Trail Indicator, please feel free to contact [email protected].
Picture

Payments
What Form of Payment Do You Accept?

Whale Trail Trading currently processes payments through PayPal and accepts all major credit cards (also processed through PayPal) for payments.

How Do I Cancel My Subscription?

If you choose to cancel your subscription, please send an email to [email protected] with 'Cancel Subscription' in the subject line and your name, address, email address, and NinjaTrader 8 Machine ID in the body of the email message. 

What is Your Refund Policy?

Cancellation/Refund Policy For Monthly Subscriptions
You may cancel your subscription at any time. Any cancellations made will not have any prorated refunds; instead, the subscription will discontinue at the end of the monthly ​billing cycle in which the cancellation occurred. Please contact Whale Trail Trading at [email protected] with any questions. 
  
Cancellation/Refund Policy For Lifetime Licenses
No refunds will be given for lifetime license purchases. Please contact Whale Trail Trading at [email protected] with any questions. 
Picture

Webinars
What Will I Learn While Attending Your Webinar?

Attendees will get a first-hand experience of the Whale Trail Indicator. Until our next webinar, please watch our helpful video for key insights and live footage of the Whale Trail Indicator.

Products

Free Trial
Unlocked - Lifetime
Futures - Lifetime
Stocks - Lifetime
Unlocked - Monthly
Futures - Monthly
​Stocks - Monthly

Support

FAQ
Terms & Conditions
​Disclosure:  Futures and/or Stocks Trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing one's financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Whale Trail Indicator © COPYRIGHT 2016-2025. ALL RIGHTS RESERVED.
Whale Trail Trading © COPYRIGHT 2016-2025. ALL RIGHTS RESERVED.
  • Home
  • Buy Now
    • Free Trial
    • Lifetime Licenses
    • Monthly Subscriptions
  • Education
    • Indicator Guide
    • Learn
    • Examples
    • Video
  • Blog
  • Platform
    • NinjaTrader
    • Kinetick
  • Outreach
    • Events
  • Support
    • F.A.Q.
    • Terms & Conditions
Live Chat Support ×

Connecting

You: ::content::
::agent_name:: ::content::
::content::
::content::